FAQ

Free Shipping and Samples

Celebrate this Black Friday week with DeckOut with some amazing deals!

20% Off Storewide with coupon code BLACKDECK2020
Enter code BLACKDECK2020 at the cart to enjoy a 20% off one time purchase products.

Discount does not stack with Auto-replenish discount.

Auto-replenish and Save!
Auto-replenish and receive preferred prices of 20% off for this Black Friday week.
Find out more about Auto-replenish here.

Gift with Purchase
Deck up with DeckOut!

Purchase above $50 and receive a complementary Hanz de Fuko Anti Fade Shampoo 237ml.

Purchase above $80 and receive a set of complementary Hanz de Fuko Anti Fade Shampoo 237ml and Doers of London Hydrating Face Cream 100ml.

Purchase above $120 and receive a set of complementary Hanz de Fuko Anti Fade Shampoo 237ml, Doers of London Hydrating Face Cream 100ml and Hanz de Fuko Anti Fade Conditioner 237ml.

T&CS:
- Bundle sets and Muehle items are excluded from Auto-replenish.
- Auto inclusion to the DeckOut Club and enjoy more benefits of being a Club member. Find out more here.
- Auto-replenish and Enjoy a 20% discount upfront instead of the usual 15% discount. The 20% discount will continue to apply for your future recurring orders.
- Black Friday Promotion ends on 29th Nov 23:59 SGT.
- While stock last.

Free Shipping and Samples

Free 2-3 days shipping via Urbanfox delivery with minimum order of $20. Delivery fee is $3 for orders below $20. Receive complimentary samples for any purchase above $20.

Free Shipping and Samples

Free shipping within Singapore via Urbanfox delivery with minimum order of $20. Delivery will take 2 to 3 working days. Delivery fee is $3 for orders below $20. Receive complimentary samples for any purchase above $20.

How do I receive the 10% discount off my first order?

Enter the code WELCOMEDECKOUT to enjoy 10% off your first order. Do note that this coupon code cannot be used for Auto-replenish order.

Delivery and Returns

Please refer to our Delivery and Returns page here.

Product Information

Bummer! Send us an email at holla@deckout.com.sg and we’ll get back to you. Do follow our social media @deckoutco (Facebook / Instagram) for the latest promotion and product updates as well.
Yes all our products are 100% authentic. We purchase our items directly from the authorised distributors so they are guaranteed original. We don't support em' fake news!

Payments

We only accept payment through PayPal and Credit Card. We do not accept direct bank transfer or ATM transfer.
Find out more information on Rely instalments here!

What is DeckOut Club?

Please refer to our DeckOut Club page and DeckOut Club Benefits page for more information.

What is Auto Replenish

Please refer to our Auto Replenish page for more information.

Decks Loyalty Program?

You earn one Deck for every dollar spent in DeckOut. You claim $5 off your next purchase for every 100 Decks earned. Easy!
There are many other ways of earning Decks. You can earn 25 Decks just by following our Instagram page (@deckoutco) and earn 25 Decks on your birthday. Click on the Decks Loyalty Program widget on the bottom of your screen to find out more.
There are many other ways of earning Decks. You can earn 25 Decks just by following our Instagram page (@deckoutco) and earn 25 Decks on your birthday!
Invite a friend by sending them the referral link in the Loyalty Reward widget and they will earn a $10 off coupon. For each friend who uses that coupon, you will receive a $10 coupon 7 days after each successful referral. Click on the Decks Loyalty Program widget on the bottom of your screen to find out more. Awesome!

DeckOut Decks Reward